LEGAL REFERENCE

How We Handle Your Account Data

Here is where we spell out what duel casino collects when you open an account, browse the lobby or move money through JazzCash, Easypaisa, SadaPay and Raast, and...

What we collectHow it is usedWho receives itYour choices
duel casino How We Handle Your Account Data

How Local Law Shapes Your Privacy Rights

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACHING OUR TEAM

Ways To Reach Us About Your Data

If you want to know what we hold about you, correct something, or close your account and have your details removed, our team deals with those requests directly. Write to the privacy contact on your account page and we confirm receipt, explain what we need to verify you, and reply inside the working week.

Team online

Email The Privacy Desk

Send your request from the email address tied to your account so we can match it to your profile without asking for extra proof of who you are.

Live Chat, Pakistan Hours

Chat runs from morning through late evening Pakistan time. Use it for quick questions about cookies, saved devices, or what a wallet partner receives when you deposit.

Request Form In Settings

For access, correction or deletion requests, use the form inside your account settings. It logs the request against your profile and keeps a dated record you can ask for later.

HOW WE HANDLE DATA

The People And Checks Behind This Policy

A privacy policy only matters if someone follows it. Ours is written by the team that runs the accounts, checked by the people who build the wallet flows...

Written In Plain English

We keep sentences short and headings clear so you can reach the part that affects you without wading through legal...

Dated Version History

Every change to this privacy policy carries a date and a short summary of what moved. Old versions stay archived...

Owner Team Inside duel casino

One team inside duel casino answers data questions, and they sit with product staff. Replies about cookies, retention or wallet...

Security Passes Before Launch

Any feature that touches your account details goes through a security pass first. We test how data moves between our...

Wallet Partners Listed

The providers we work with for JazzCash, Easypaisa, SadaPay and Raast appear in one place, along with what each needs...

Straight Answers On Retention

We publish how long each category of data stays with us instead of hiding behind open-ended wording. Account records, chat...

ACROSS OUR PAGES

The Same Rules Across Every Page

This page does not sit on its own. The wording here matches what you will find on our terms and conditions, cookie notice, wallet pages and account security screens, so the same...

01

Terms And Conditions

Definitions here match the terms and conditions word for word. Where those pages describe your account and the rules around it, we use identical labels for data, so nothing contradicts itself.

02

Cookie Notice

The cookie notice lists every tag we place on your device and what each does. Here the same tools get plain language, including how long a sign-in cookie lasts.

03

Wallet Pages

Our wallet pages say what a provider receives when you cash out. Here the same event is described from the data side, so you know which details leave and which stay.

04

Live Casino Pages

Live tables run through streaming partners, and the live casino pages name them. Here we explain what those partners log about a session and what stays inside our own systems.

05

Sportsbook Pages

Sportsbook markets sit on the same account and the same identity checks. Nothing here changes between a slot session and a match market, and the sportsbook pages point back to this one.

06

Account Security Pages

Sessions, saved devices and password resets each have their own screen. This policy handles the details behind them, so the two read as one story rather than separate rulebooks.

07

This Privacy Policy

When a rule here changes, the sibling pages that depend on it change in the same release. You are never reading a stale version while a newer one quietly applies elsewhere.

What You Will Find On This Page

We shaped this page so you can find your answer without reading the whole thing twice. A dated panel sits at the head of the page...

Dated Summary Panel

The head of the page carries a date and a short line on what moved. You get the shape of the update in one glance before reading further down.

Sticky Contents Rail

A contents rail stays beside the text on desktop, so you can jump straight to cookies, retention or wallet partners. On your phone it folds into one dropdown.

Short Answer Boxes

Heavy clauses open with a two-line summary in plainer wording. Read only those boxes in order and you still come away knowing what we collect and why.

Wallet Chip Row

Chips near the head of the page name the wallet partners we work with, JazzCash, Easypaisa, SadaPay and Raast among them. Selecting one takes you to the clause covering that provider.

Print And Save Layout

The page prints cleanly into a single column, and your browser can save it as a file. Useful if you want a copy of the wording that applied on a set date.

Region And Language Notes

Where timing or a rule differs in one part of Pakistan, a short region note sits under the relevant heading instead of being buried in an appendix.

Privacy Questions We Hear Most

It covers how duel casino handles your account details, from registering through to a withdrawal leaving our systems. Cookies, wallet partners, retention timelines and your own choices all sit inside it.

Your name, date of birth, contact email, device and sign-in records, plus the documents needed to confirm who you are. Wallet requests add a transaction reference we keep for accounting.

No. We see the amount, the reference and whether the request cleared. Your wallet balance, other payees and anything beyond that transaction stay with your provider, not with us.

Account and wallet records stay for the period local rules require for auditing, then are deleted or made anonymous. Chat transcripts clear sooner, and marketing choices drop off when you change them.

Only to partners who make your account work: wallet providers, streaming partners for live tables, and the staff who run identity checks. We do not sell your details.

Use the request form in your account settings or email the privacy desk. We confirm receipt, tell you what we need to verify it is really you, and reply inside the working week.